MY STAY
Reservation and Billing
If you want to book a pitch, you need to activate the PACK'PRIVILÈGES subscription, which costs 29€/year. Valid for one year from the date of purchase, the PACK'PRIVILÈGES allows you to book a pitch, benefit from cancellation insurance and take advantage of special offers.
Any request for cancellation or modification must be sent in writing using the contact form.
A fee will be charged for any modification or cancellation of a booking according to the following scale:
Duration between booking date and date of stay | Modification | Cancellation |
Less than 2 days | 100% of the stay | 100% of the stay |
The rates shown on the websites of our areas include parking, use of the services available at the area and tourist tax.
All your invoices are available 24 hours after the end of your stay, in the "my purchases" section of "my account".
We invite you to email us using the contact form on the website, under the heading "Complaint". Please attach all documents (photos, reports, etc.) so that we can process your claim as quickly as possible.